🔒 Privacy Policy
At Thimerya Academy, we respect your privacy and are committed to protecting your personal data.
This Policy describes how we collect, use, store, and protect your information in accordance with the Federal Law on the Protection of Personal Data Held by Private Parties (LFPDPPP) and its Regulations.
1. Identity of the Controller
Thimerya Academy is responsible for the processing of personal data that you provide through our website www.thimerya.com, online forms, or official communication channels.
For any questions related to the protection of your data, you can contact us at uptalk@thimerya.com.
2. Personal Data We Collect
We collect the following types of information, depending on how you use the platform:
a) Identification data:
Full name, email address, phone number, country, and in some cases, age or educational institution.
b) Access data:
Username, password, and activity records within the platform.
c) Billing data (in case of purchase):
Tax ID (RFC), email address, and payment method (bank information is securely processed by authorized third parties; Thimerya Academy does not store financial data).
d) Academic data:
Progress, grades, and certifications obtained within the platform.
3. Purpose of Data Processing
Personal data will be used for the following primary purposes:
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Registering and managing your user account.
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Facilitating access to courses, materials, and educational resources.
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Issuing certificates or proof of participation.
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Processing payments and issuing tax receipts.
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Providing technical support or customer service.
And, when applicable, for secondary purposes:
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Sending promotions, news, or new course announcements.
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Conducting satisfaction and service improvement surveys.
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Performing internal academic or statistical analysis.
If you do not wish your data to be used for secondary purposes, you may request it at any time by sending an email to uptalk@thimerya.com.
4. Use of Cookies and Similar Technologies
Our website uses cookies and analytics tools to improve your experience, personalize content, and obtain browsing statistics.
You can disable cookies in your browser settings; however, some site functions may not operate correctly.
5. Transfer of Personal Data
Thimerya Academy does not sell, rent, or trade your personal data.
We may share information only with:
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Technological or billing service providers necessary for the platform’s operation.
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Competent authorities, when required by law.
In all cases, we guarantee that such third parties comply with applicable security and confidentiality measures.
6. Security Measures
Thimerya Academy applies administrative, technical, and physical measures to protect your information against loss, misuse, unauthorized access, alteration, or destruction.
Among these: secure connections (SSL), restricted access control, and password encryption.
7. Your Data Protection Rights
You have the right to exercise control over your personal information. Depending on your location, these may include the rights to:
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Access the personal data we hold about you.
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Rectify inaccurate or incomplete data.
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Erase your personal data (“right to be forgotten”) when legally applicable.
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Restrict or object to certain types of processing.
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Request data portability, allowing you to obtain your data in a structured, commonly used, and machine-readable format.
You can exercise these rights by sending a request to uptalk@thimerya.com, including:
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Your full name and registered email address.
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The right you wish to exercise.
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A brief description of your request.
We will review and respond to your request within a reasonable period, in accordance with applicable data protection regulations.
8. Data Retention
Personal data will be retained only for as long as necessary to fulfill the purposes of processing or applicable legal obligations.
Afterward, they will be securely deleted or anonymized.
9. Changes to the Privacy Policy
Thimerya Academy may modify or update this Policy at any time.
Updates will be published on our website and will take effect upon publication.
10. Acceptance
By using the platform, registering, or providing your personal data, you accept the terms of this Privacy Policy.
11. Contact
For any questions, clarifications, or requests related to the protection of your personal data, you can contact our Privacy Officer at: